The Risk Crew COVID-19 Response

Providing Shelter from the Storm by Supporting Our Staff, Customers & Partners

Our philosophy as a business is to approach this pandemic with urgency, empathy and purpose. Risk Crew’s highest priority is the health and well-being of our staff and of the community we serve, including our customers, affiliate partners and employee candidates.

We understand the numerous and complex set of challenges you face in continuing to provide for the safety of your staff and the ongoing security integrity of your systems and sensitive information assets they process during this time. Consequently, we feel a strong sense of responsibility to ensure we can support you in any way possible. To this end, we have implemented the following measures here at Risk Crew:

Business as Usual

We are operating as normal from 09:00 – 18:00 Monday through Friday. Key business stakeholders are working from our main offices to ensure critical business processes go uninterrupted. We have implemented all operational measures recommended in established UK Government guidelines: Working safely during coronavirus (COVID-19) – Guidance – GOV.UK (

Remote Workforce

All non-essential Risk Crew staff are working from home. We use our internal secure communications tools to keep staff updated on the latest developments. Risk Crew has a strong remote work culture that has empowered us to adapt quickly to the impacts of the outbreak. This fact has primarily allowed us to continue to deliver uninterrupted 24/7 support to our customers and to remain focused fully on their security needs. All testing is done through secured proxy servers unless specifically requested and in the events that consultants are dispatched to client sites, they strictly adhere to established guidelines (linked above).

Reduced Prices

To support both our existing and new customers during this time, we’ve reduced our testing services by 5% and our governance, risk and compliance consultancy services by 10%. Discounts will also apply to annual contracts for recurring services. We have also paused a planned increase in our computer-based information security awareness training platform and reduced list price by 5% until further notice.

Complimentary Resources

We have compiled some complimentary resources and services that we hope you may find helpful during these difficult times. Choose from a range of webinars, Working from Home (WFH) policy templates, online training with supporting materials and support services to include:

  • WFH Security Tools – Get complementary WFH policy templates, online information security awareness training and materials for your staff.
  • Webinars On-Demand – Download and listen to our library of Information Security Governance, Risk & Compliance webinars that include topics like Data Protection, Security Testing and Cyber Essentials Plus.
  • Data Protection Compliance Check – Get an hour of free expert advice from a DPA/GDPR consultant to see if your organisation will need to take extra steps to meet adequacy requirements and/or get an assessment of your current data protection programme.

You can find these resources and more here:

a young male using the eRiskology Information Security Awareness elearning portal

Commission Advances for Affiliate Partners

To help ease some of the financial pressure facing our Affiliate Partners, we are offering a six-month advance on commissions to all Level 1: Crew Members and Level 2: Crew Stewards. We are also expediting all Q4 commissions for solutions on all partner levels. If you have a question or concern about your partnership with Risk Crew, please contact us to resolve it.

Flexible Recruitment Processes

We are continuing to hire for open positions and have adapted a fully virtual recruitment process. All candidate interviews will take place via phone or Zoom for the foreseeable future. Given the impact that COVID-19 is having on global travel and immigration laws, Risk Crew has temporarily suspended immigration sponsorship until further notice. We will update this page as the situation evolves.

Supporting Healthcare Providers

The pandemic has presented significant cyber security complications but primarily, it’s a health issue. To help address the information security governance, risk and compliance issues facing healthcare providers during this pandemic, we are offering packages of three (3) and five (5) days of professional GRC consulting – at no cost until February 28, 2021. For more information and to see if your organisation qualifies, contact: us at +44 (0) 20 3653 1234.

Risk Crew believes that we are all in this together.

If there is anything, we can do to help further in supporting you during these uncertain times – please do not hesitate to reach out to us. We’d like to help. It’s what we do.


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